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Our Services
Third Tier


Demand creation and achieving pull through in our wholesale, C&C and Formal Independent Trade customers is an increasingly important strategic focus.

Introduction to Third Tier
What is Third Tier?
Third Tier is the name we utilize for customers who do not have direct accounts with manufacturers and who purchase their goods from cash and carry’s / independent traders.
They go by various names; Informal Retail, Spaza Traders, Tuck Shops, Hawkers or Mom and Pop Stores.

Third Tier?

THIRD TIER
Supermarkets, Tuck Shops, Spaza Shops & Hawker trade

PROMOTIONAL ACTIVITY
Consumer competitions are a great way to gain awareness and excitement in-store. These can be small prizes - Buy and stand a chance to win

CALL FREQUENCY
Fortnightly, monthly or
as appropriate

REWARDS PROGRAM
These stores are a great way to gain brand awareness either through permanent signage or complete painting (branding)

CALL MECHANICS
Order book, POS, Merchandising, Ranging & Specials

PRESENCE IN THIRD TIER
Create pull through from wholesaler. Ensure correct product offering / ranging at all levels of trade. Branding / marketing of product to the lower LSM

Third Tier Strategy

In line with our Principals we strive to not overstock our customers but to ensure there is a constant stock-turn by creating downstream demand

Our dedicated third tier teams call on a minimum of 120 customers per month adhering to a
pre-determined call cycle

Our in-field sales personnel identify key third tier customers (our customer’s customer) and work with them to ensure they are carrying the right product range and stock levels and that their pricing is correct for their target market

Our promotions activation team also run incentives for them which drives demand and sales out of till for our customers
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